FAQ
We’ve got you covered whether you’re an established site owner, newbie, or startup.
Yes it does! Day or night, we’ve got you covered. Need help to find out which package is best suited to your needs? No prob, chat to our support team by clicking on the ‘Let’s Chat’ icon on the bottom right of your screen or submit a request here.
Excellent question! We cover the following:
- Backups and Restores
- Plugin, Theme, and WordPress core Updates
- Security
- SSL Installation
- Bugfixing when a theme or plugin doesn’t perform as expected
- Uptime Monitoring
- Content Creation and Scheduled Updates
- You get 10 backup and restore requests per month
- 24/7 uptime monitoring
- Your site’s plugins, theme, and core is updated once a month (with the exception of urgent security patches which are applied immediately).
- Your site is scanned for hacks and security breeches regularly (10 times a month) and is automatically adjusted / secured according to what we find.
- You get coverage for content, SEO, product updates, development, and bugfix requests according to the tier you sign up for.
Yes, we cover 1 site per package purchased.
You can, upgrades are possible at any time of the month and will be billed for on a pro rata basis.
Downgrades are only possible at the start of the new billing month and are unavailable for annual packages unless a special request is made.
Did you know?
- 52% of WordPress vulnerabilities relate to WordPress plugins. Staying secure while using the world’s most popular CMS platform is of utmost importance.
- WooCommerce powers 22% of the top 1 million e-commerce sites in the world.. are you included in this statistic? We can help with your store management by keeping your products and site current.
- There are 90k attacks on WordPress sites every minute.
- The biggest hack entry points are buggy plugins and outdated code.
- WordPress is the best CMS for SEO with an extremely customizable user experience and the opportunity to transform your site to a high functioning powerhouse.
WordPress security, content update, bugfixing, and general support services when you need it. Get Covered!
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Call Us:
+1 479 439 4730
Text Us(US & CANADA):
+1 479 439 4730 - Email : support@covermywp.com
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9:00 AM - 6:00 PM CT